INSTRUCTIONS ON THE RIGHT OF CANCELLATION FOR DISTANCE SALES CONTRACTS FOR CONSUMERS

 

Right of Withdrawal:
 

You have the right to cancel this contract within fourteen days without giving any reasons. The cancellation period for Falkenstein ProAudio is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

In order to exercise your right of withdrawal, you must contact us
 

 

Falkenstein ProAudio

Fabian Falkenstein

At Schildhof 17
33617 Bielefeld

Telephone: +49 176 617 387 04

Web: www.falkenstein-proaudio.shop
Email: mail@falkenstein-proaudio.com

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inform you of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You can use the attached sample cancellation form, although this is not mandatory.

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In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

For installment transactions:

You can revoke your contractual declaration within 14 days without giving reasons. The period begins after the conclusion of the contract, but only after you have received all the mandatory information in accordance with Section 492 Paragraph 2 of the German Civil Code (e.g. information about the type of loan, information about the net loan amount (cash payment price), information about the contract term). You have received all mandatory information if it is included in the copy of your application intended for you or in the copy of the contract document or contract document intended for you and such a document has been made available to you. You can be informed subsequently on a durable medium about any mandatory information not included in the text of the contract; The cancellation period is then one month. You must be informed again about the start of the cancellation period by providing the mandatory information. To meet the cancellation deadline, it is sufficient to send the cancellation in a timely manner if the declaration is made on a durable medium (e.g. letter, fax, email).

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Consequences of revocation:

If you cancel this contract, we will have to pay you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. We will bear the costs of returning the goods, with the exception of returns that must be sent by courier.

You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods

For installment transactions

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If you have already concluded the partial payment transaction, you must revoke the partial payment transaction within 30 days at the latest and pay the agreed debit interest for the period between the conclusion of the contract and the declaration of revocation. The period begins with the dispatch of the cancellation declaration. For the period between the conclusion of the contract and the declaration of revocation, an interest amount of 0.25 euros per day must be paid if the installment payment transaction is fully utilized. This amount is reduced accordingly if the installment payment transaction was only partially used.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value results from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods